General Virtual Appointments

Check the website periodically for openings. Someone's loss may be your gain!

If you do not see your preferred session listed to select from, it means it is currently not available at this time.

Lottery Release

Due to limited appointment slots available at each lottery release, the queue number is assigned through a lottery process and does not necessarily guarantee or secure an appointment time.

Hoku and Hoku Plus sessions are only available to book on lottery release day.

Have your credit card ready.

It's highly recommended to select your local time zone during booking in lieu of selecting a random time zone. That way you can be sure to coordinate your local time zone with Hawaii Time since Lan Vo is based in Hawaii.

Have a headshot photo ready for upload (this is OPTIONAL).

Create an account immediately after you have successfully booked an appointment, that way, you check-out faster on your next booking (this is OPTIONAL).

If you cancel within 48 business hours of your appointment time, a $100 late cancellation fee will be applied. You may cancel appointments by phone, text, email, or online.

Full refund is allowed when your cancellation request adheres to the cancellation policy.

All sales are final. No refunds are issued once your session commences.

Disclaimer: All appointments are for entertainment purposes only, not to be considered medical, financial or legal counseling.

Video sessions are only on Zoom. No other video conference apps are used.

If you are not familiar with Zoom, not to worry! Contact our office after booking an appointment and we will Zoom-practice with you. We suggest you to test out Zoom at least 48 business hours prior to your appointment time.

Tip: If you have not Zoom before with Lan Vo, we highly recommend to Zoom-practice with our office at least 48 business hour prior to your appointment time.

Zoom test your audio and video. Sometimes a glitch can happen and you want to be in terrific shape for your session!

It's possible your privacy and security settings on your computer is not the same as your smartphone or tablet, etc.

Tip: Zoom-practice if you got a new smart device or computer. Check your privacy and security settings for Zoom app to allow for audio and video.

Be sure the device you're using has stable wifi connection. Test out your device ahead of time even though you may have used Zoom before. Contact our office to Zoom-practice with you.

All sessions are approximately 20-minutes.

Hoku session is very popular and is exclusively available on our lottery release date! This is only available for online booking. The Hoku session does not allow for rescheduling so don't miss this opportunity if you snag one. Check our website periodically for the next lottery release since there are limited Hoku spots.

Hoku Plus session is also available on lottery release date thru online booking too! This session is in great demand as it allows for rebooking with certain restrictions apply. Please contact our office for details.

Wikiwiki session, also known as an immediate or Special Express session, is highly desired if you want an appointment sooner. You may reserve online or by phone. Please note the office may cancel or rebook your Wikiwiki session if there are specific requests that cannot be accommodated, for instance, if an interpreter is required due to short notice. Connect with our office if you have questions on immediate sessions.

Wikiwiki Plus session is a weekend session. You may reserve online or by phone.

Aloha session is now open to online booking! This is for you if you prefer an appointment on a specific date request and bypass the long queue. If you have an inquiry on an Aloha date request, feel free to call our office.

Lan Vo has over 30 years of experience!

Yes, Lan speaks English. Although English may not be Lan's native tongue, she does speak English with an accent. If you cannot understand her accent during the session, please stop Lan and ask her to repeat.

No audio or video recording of any kind. Any audio or video recording of the session is strictly prohibited as it interferes with Lan's energy level. Any interruptions may compromise your spiritual experience. You may take notes with paper and pen.

We do not have a waitlist, cancelled appointments are populated back online.

No in-person sessions are offered. All session are virtual Zoom appointments only.

No walk-ins allowed. All session are virtual Zoom appointments only.

At this time, we have Japanese, Cantonese, and Mandarin interpreters.

Note: For interpreter services, there is an additional fee which is paid directly to the interpreter. Contact our office and we can provide more information.

For an optimal expereince, be sure to read the guidelines provided in your confirmation email to prepare for your session.

Office staff is unable to ask Lan on your behalf.

If you no longer need your appointment, please cancel as soon as possible to avoid cancellaton fee. Appointments are non-transferable. This also allows others to make a reservation. You may cancel by phone, text, email, or on the website.

Your session may result in a prayer and would be helpful to have a clear headshot of yourself (no shades, no hat). You may email it to the office or upload the photo of yourself to your account.

It is possible the office cancelled your appointment. Call the office and we will sort it out.

If your contact number or email was not "accepted" for any reason on the booking page, be sure to have that information under the "Message to Lan Vo" as an alternative place.

Or you may simply email our office with that info: contact@lanvo.org

Firstly, check your spam inbox. Secondly, if you did not complete your booking, that could be a reason. Lastly, it's possible you did not enter the correct email or contact number. Email or call our office to confirm your booking.

Yes, be sure to enter the correct number. No landline if you want to receive text reminders. For international numbers, be sure to include your country code.

Reservations made online require a credit card to reserve your appointment. You may see the credit charge as soon as booking is done or no later than 48 business hour prior to the start of your session. Please note if the office is unable to complete the transaction, the office will cancel your appointment and your appointment cannot be reinstated.

Yes, you may. Notify the office by email or phone immediately. Remember, if the office cannot complete your transaction, your appointment will be cancelled and cannot be reinstated.

As it appears, all sessions are paid in advance to secure your appointment. If payment cannot be completed, your appointment will be cancelled and cannot be reinstated.

If you'd like to gift a session, just give our office a ring for details.

Refer to your confirmation email for session guidelines.

All blessing service has been suspended.